Privacy Policy

Last Updated: May 13, 2026

Cruisa, Inc. (“Cruisa,” “we,” “us,” or “our”) operates the Cruisa mobile application and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use Cruisa.

By using Cruisa, you agree to the collection and use of information described in this Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

Cruisa is intended only for users who are at least 18 years old. By creating an account, you certify that you are 18 or older. If we determine, including through user reports and our moderation processes, that a user is under 18 or misrepresented their age, we may suspend or permanently ban the account.

2. Information We Collect

We collect information that you provide directly, information generated through your use of the Service, and information collected through third-party services integrated into the app.

Account and Profile Information

When you create and use your Cruisa account, we may collect and store profile and account information, including:

  • First name
  • Last name
  • Date of birth
  • Occupation
  • Account creation date
  • Gender
  • Languages spoken
  • Profile photos uploaded by you
  • Apple Sign In account identifiers and related authentication information

This list is intended to describe the types of profile information Cruisa currently collects. If we add new profile fields in the future, we may update this Privacy Policy.

Location Information

With your permission, Cruisa may collect your precise location while you use the app. We may store your last known location as geographic coordinates.

We use location information to help users discover other users, events, and other location-based features. Users may be shown to other users based on location-based discovery features.

Cruisa does not collect background location when the app is not in use.

You can disable location access through your device settings, but some location-based features may not work properly.

User Content and Interactions

Cruisa may collect and store content and activity related to your use of the Service, including:

  • Profile photos
  • Public comments
  • One-to-one messages
  • Future messaging features, such as group messages, if added
  • Reports submitted by or about users
  • Blocked user relationships
  • Moderation and enforcement records

Comments are public. Messages are intended to be private between the users involved, but we may access, review, preserve, or disclose messages when necessary for safety, moderation, legal compliance, enforcement of our Terms, or protection of users and the Service.

At this time, users may replace or delete their own profile photos in the app. Users may not be able to delete their own comments or messages in-app.

Device, App, and Technical Information

We may collect technical information, such as:

  • Device type
  • Operating system
  • App version
  • Firebase identifiers
  • Crash, diagnostic, and performance information
  • Push notification tokens if you opt in to notifications

Subscription Information

If you purchase a Cruisa Premium subscription, payment is processed by Apple through your Apple ID. We do not collect or store your full payment card details.

We may receive subscription-related information from Apple, such as the product purchased, subscription status, expiration date, renewal status, and transaction identifiers.

3. How We Use Information

We use information to:

  • Create, authenticate, and maintain your account
  • Provide profile, discovery, messaging, commenting, and location-based features
  • Show users and events based on location
  • Display maps, addresses, and location-based content using Apple MapKit and Apple Maps
  • Personalize and improve the Service
  • Enable profile photos and user-generated content
  • Send push notifications if you opt in
  • Process and manage subscriptions through Apple
  • Monitor, investigate, and enforce safety rules
  • Process reports, blocks, suspensions, and bans
  • Prevent fraud, abuse, spam, underage use, and policy violations
  • Respond to support requests
  • Maintain security and reliability
  • Comply with legal obligations

4. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

With Other Users

Depending on your activity and app features, other users may see information such as your profile details, photos, public comments, discovery-related location context, and other content you choose to make visible through the Service.

With Service Providers

We use third-party service providers to operate the Service, including:

  • Google Firebase and related Google services for backend infrastructure, database storage, file storage, authentication support, cloud functionality, notifications, diagnostics, and app functionality
  • Apple for Sign in with Apple, Apple Push Notification service, Apple subscription processing, Apple MapKit, and Apple Maps

Cruisa uses Apple MapKit and Apple Maps to display maps, addresses, and location-based features in the app. Your use of Apple Maps-related features may also be subject to Apple’s terms and privacy practices.

These providers may process information on our behalf or according to their own terms and privacy policies.

For Safety, Legal, and Enforcement Reasons

We may access, preserve, or disclose information if we believe it is reasonably necessary to:

  • Comply with law, legal process, or government requests
  • Enforce our Terms of Service or Community Guidelines
  • Investigate reports, fraud, abuse, or safety incidents
  • Protect the rights, safety, and property of Cruisa, users, or the public
  • Prevent banned or underage users from creating new accounts

Business Transfers

If Cruisa is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, user information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy.

5. Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain safety, and prevent abuse.

When an account is active, we retain account, profile, content, message, comment, location, subscription, and moderation information as needed to operate the Service.

6. Account Deletion and Data Deletion

You may request deletion of your Cruisa account through the app or by contacting support@cruisa.io.

When you delete your account, we generally delete or remove from active use:

  • Your profile information
  • Your profile photos
  • Your stored location coordinates
  • Your authentication/account record, where technically possible
  • Your push notification token

Some content may be anonymized rather than fully deleted. For example, messages and public comments may remain visible or stored in anonymized form so that conversations, safety records, and public discussion history are not broken.

If your account has been banned, we may retain anonymized or limited account, device, moderation, report, and enforcement records to support appeals, prevent repeat abuse, and stop banned users from creating new accounts.

Deleting your Cruisa account or deleting the Cruisa app does not automatically cancel your Apple subscription. You must cancel your subscription through your Apple ID subscription settings.

7. User Controls

You may be able to:

  • Update certain profile information in the app
  • Replace or delete your profile photos
  • Turn push notifications on or off through device settings
  • Turn location access on or off through device settings
  • Block or report other users
  • Delete your account through the app or by contacting support

At this time, users may not be able to delete their own messages or comments in-app. We may add these features in the future.

8. Children and Minors

Cruisa is not intended for anyone under 18. We do not knowingly allow users under 18 to create accounts. If we learn that a user is under 18, we may suspend, ban, or delete the account according to our policies.

If you believe someone under 18 is using Cruisa, contact us at support@cruisa.io.

9. Security

We use reasonable technical and organizational measures designed to protect information. However, no system is completely secure. You are responsible for maintaining the confidentiality of your device, account, and login access.

10. United States Only

Cruisa is currently intended for users in the United States. If you access the Service from outside the United States, you understand that information may be processed and stored in the United States or other locations where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, by email, or by other reasonable means. Your continued use of Cruisa after changes become effective means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or want to request account or data deletion, contact us at:

Cruisa, Inc.
Email: support@cruisa.io